Question -
Answer -
Communication is a conscious or unconscious, intentional or unintentional process in which feelings and ideas are expressed as verbal and/or non-verbal messages that are sent, received and comprehended.
Component of the Communication:
The mort important component of communication is speaking with the use of language.
•Language involves use of vocabulary which includes words by symbols.
•Communicator must know how to use words appropriately in organized and understandable form.
•It is necessary to be clear and precise.
•Communication takes place within a context and needs to consider the other’s frame of reference.
•It is important for the speaker to adjust his vocabulary level and choice of words to
fit the level of the listener.
•Slang expressions, words unique to a culture, euphemism can become obstacles in good communication.
•Listening may appear as a passive behaviour, as it involves silence. But this is far from true.
•Listening requires a person to be attentive, patient, non-judgmental and have the capacity to analyze and respond.
•It is an active process.
•Hearing and listening are not the same, hearing is biological mechanism. It involves reception of a message through sensory channels.