Question -
Answer -
Under the Consumer Protection Act many establishments have been established for redressal of grievances of consumers, these establishments are consumer forums, consumer courts. As per the act, the following type of entities can file a complaint in a consumer court:
1. Any individual consumer.
2. Any registered consumer organisation or any such association.
3. The state and the central government.
4. An individual consumer or a group of such consumer who are representing a large number of consumers each having the same type of interest.
5. Any legal representative or heir of a consumer who is deceased.