Question -
Answer -
A customer can have some responsibilities which are enumerated as follows:
1. A consumer should be aware of the goods and services availability. It will make the customer informed and accordingly customer can make the choice.
2. A consumer must check all the appropriate quality marks on the items before purchasing the items. For example, checking hallmark symbol before purchasing jewellery.
3. A consumer must always ask for cash memo for the product or service that is purchased. It acts as a proof that purchase happened and can be used as a reference in case of any dispute that may arise in future.
4. Consumer must read the labels about price, expiry date etc. before making a purchase.
5. A consumer must always deal with honesty and do not involve in illegal business deals for benefit.
6. A consumer must read the manuals that are provided with the equipment in order to be safe.
7. A consumer must file a complaint about a product that is defective or lacking any functions as mentioned for the product. Complaints must be done in the appropriate forum.
8. Consumer must keep the environment clean by avoiding pollution or generating waste from products purchased.