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The government can be accountable by framing and developing various laws and policies in which citizens can hold the government responsible if any of those policies and laws are not implemented or are held against the welfare of the citizens.
The government can be responsible when people start taking actions when the government becomes insensitive about their aspirations. People can hold protests, carry out campaigns and organise rallies and force the government to respond to them. A democratic government is a legitimate government, as it is elected by citizens and enjoys the confidence and trust of the citizens.