Quotation marks should be used around a phrase or search terms. Surrounding terms with quotation marks limit the search results to only those Web pages that contain the exact phrase, we have specified.
Doing this ensures that, the concept will be searched for as a whole and not picked apart by the search engine or we can say, without the quotation marks, the results will include any page that contains the words we have used regardless of what order those words are in.
e.g. typing death penalty without quotation marks could potentially retrieve all items that mention death, all items that mention penalty as well as the items about death penalty. This could lead to results that seem to have nothing to do with your topic. For best results, you should write “death penalty”.

Question - 23 : - Transferring files through E-mail is restricted due to fill size. Justify.

Answer - 23 : -

Over the Internet, a message will often pass through several mail transfer agents to reach the recipients. Each of these has to store the message before forwarding it on and many therefore, need to impose size limits.
The result is that while large attachments may internally send within an organisation, they are unreliable when sending across Internet.
e.g. In general, 10 MB is considered safe for the maximum size of an E-mail but, Google’s gmail service increased its limit to 25 MB.

Question - 24 : - List some advantages and disadvantages of an E-mail.

Answer - 24 : -

Advantages of E-mail are as follows:

Low cost We can send the E-mail to other person at a very low cost. It requires only Internet connection cost to send the E-mail.
Speed E-mail can be sent at a very high speed.
Waste reduction E-mail goes a long way towards reducing the cluster of papers in the modern office, not to mention saving many trees.
Ease of use It is easy to send an E-mail as compared to traditional letter.

Disadvantages of E-mail are as follows:

Hardware requirement You need a computer to read or print E-mail.
Impermanent Your sent mail messages can be altered in all the ways.
A hasty medium It is a limitation because E-mail is so easy to use, it is also easy to send a message that you later regret.
Hard to convey emotions Without the extra clues of voice, posture and expression, it is easy to understand what someone really means in a message.

Question - 25 : - Discuss the structure of an E-mail message.

Answer - 25 : -

In an E-mail message, you will see the following fields which are as follows:

To Mail-id of recipient.
Cc (Carbon copy) It allows you to send the same mail message to multiple recipients at the same time.
Bcc (Blind carbon copy) It allows the sender to send same mail message to multiple recipients without letting them know that some other person has also received the same message.
Subject It is the title of the mail message.
Body It contains the text of a message.
Attachments It allows you to attach one or more files or documents like Word document, image, video, Web page etc.
Other options Other options like emoticons, bold, italics hyperlink etc., are used to make message more interactive.
Formatting Using the formatting tap, you can edit the message.
Send button Once you complete the E-mail message, click at Send button to send the E-mail message.

Question - 26 : - Give the benefits of social networking.

Answer - 26 : -

Benefits of social networking are as follows:

People sharing views can connect and form a group.
Individuals from all around the world can connect and thereby know about new cultures and languages etc.
It is an easy and cost effective way to reach your consumers and people in your network.
It helps in building credibility amongst the customer.
For business purposes, connecting with your customers on a personal and professional level will make them loyal to your company and brand.
Connecting with people in your friend’s networks or your work networks will benefit you in the long run. It will help you to gain connections which may be useful in the future.

Chapter 2 Internet Services Solutions